Privacy Policy

1. Controller Information

This Privacy Policy applies to the website active-point-web.com operated by Active Point, located at Ul. dr. Ante Starčevića 24, 20000 Dubrovnik, Croatia. Contact: info@active-point-web.com, +385 20 358 758.

Active Point provides informational advisory services regarding EU agricultural fund measures and CAP Strategic Plan documentation for family farms. This website does not provide financial services, credit, or financial intermediation of any kind.

2. Personal Data We Collect

Contact Form Data

When you submit an inquiry through our contact form, we collect the following personal data:

• Full name
• Email address
• Phone number (optional)
• Subject and message content you provide

Automatically Collected Data

When you visit our website, certain technical data is automatically collected, including:

• IP address (anonymised where possible)
• Browser type and version
• Pages visited and time spent on the site
• Referring website address

This data is collected through cookies and similar technologies, subject to your consent choices.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR) and applicable Croatian data protection law:

• Consent (Article 6(1)(a) GDPR): For analytics and marketing cookies, where you have given explicit consent through our cookie consent mechanism.
• Legitimate interests (Article 6(1)(f) GDPR): For processing contact form submissions to respond to informational inquiries. Our legitimate interest is to provide the informational service you have requested.
• Legal obligation (Article 6(1)(c) GDPR): Where processing is necessary to comply with applicable legal requirements.

4. How We Use Your Data

Personal data collected through the contact form is used exclusively to:

• Respond to your informational inquiry about EU agricultural fund measures
• Provide relevant informational guidance based on your described situation
• Maintain a record of correspondence for the period necessary to complete the informational exchange

We do not use your personal data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties for commercial purposes.

5. Data Retention

Contact form data is retained for a period of 12 months following the last correspondence, after which it is securely deleted. Technical log data is retained for a maximum of 6 months.

If you request deletion of your personal data, we will action this request within 30 days, subject to any legal retention obligations that may apply.

6. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate personal data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@active-point-web.com. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at www.azop.hr.

7. Cookies

We use cookies on this website. For detailed information on the types of cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include secure transmission protocols (HTTPS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we take data security seriously and apply reasonable measures, we cannot guarantee absolute security.

9. Third-Party Services

Our website may use third-party services including Google Maps for location display. These services have their own privacy policies. We recommend reviewing the privacy policies of any third-party services you interact with through our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last updated. Continued use of the website following any changes constitutes acceptance of the updated policy.

For significant changes, we will make reasonable efforts to notify users through a prominent notice on the website.